Refund Policy

This Refund Policy applies to the following purchases:


  • We offer refunds and replacements in accordance with the Australian Consumer Law.
  • Any benefits set out in this policy may apply in addition to consumer’s rights under the Australian Consumer Law.
  • Before making a purchase, please read this Policy so that you can understand your rights and what you can expect from us if you are not satisfied with your order.

Australian Consumer Law

2.1 Under the Australian Consumer Law: 

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with services, you are entitled:

  • To cancel you service with us; and
  • To replacement or compensation for the mistake order.

2.2 Further information about Australian Consumer Law is available from the website of Australian Competition and Consumer Commission.